Rent a car - Important Information

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• Driving License: Driver must to have a license at least 2 (two) years.
• Minimum age: Driver must be minimum 21 years old.

The rented car may be driven only by the persons entered in and authorized by the Rental Contract. We do not charge extra for second driver, but require customer to inform us if there will be other driver, so we can put the on the rent a car contract. The cars available for renting are well maintained and kept in very good technical condition, but if there is a problem with the vehicle the renter must first contact the agency on the telephone number he received on the day of rental vehicle If the problem is minor and the car is moving we may ask the client to drive it to the first available garage on the road to fix the problem. At the end of the renting period the client has to ask the present an invoice from the garage and we will refund the amount spent for the repair. If a big technical problem appears we will send immediately our service truck with another similar car rent to change the broken one.

 Minimum renting period is one day or 24h. Тolerance of delay is 60 minutes. After the time for tolerance, the client will be charged for another 24h, according to the price list. 
We are  charging deposit to rent a car, in case of damage the client is obliged to cooperate with the agent of  “Rent a car Nova Riviera” and to pay all expenses that are not covered by insurance.

 Upon returning the car by the client, an authorized employee of the company inspects the car, and if he finds losses and damages caused by Renter’s fault and not covered by the insurance policy, the amount due is deducted on the same place. 
Vehicles for rent a car are all with a full tank, and the client is obliged to fill the car with fuel before returning to the agency. 
If the renter needs a contract extension, he need to renew it at least 3 hours before the expiry of the contract concluded between him and “Rent a car NovaRiviera”. The renter is obliged to notify the agent of the company with the number of contract and obtain the consent of the agent. In the case of arbitrariness, on the expiry of the contract the agent reports the vehicle as stolen. 

 Full insurance doesn’t include damage to interior, undercarriage of the vehicle, internal mirrors and tires.

 First thing to do is call our telephone numbers which will be provided by us. Then call the Police (Tel: +389 192) and ask them to come and make evidence protocol. We will need this protocol as a prove. If there is no such protocol the insurance of third part is not valid!  

The car is driven after consumption of alcohol or drugs. 
In case of accident or damage no police report for insurance occurrence is presented upon returning the car. 
Renter has allowed another person not authorized in the Contract or not having a driver’s license to drive the car. The car tires are damaged not as a result of fire or car accident. And if the tires and undercarriage are damaged by driving on the rocky road. 

 Please make sure you read carefully and understand everything from the contract. For any questions, please ask the company representative to explain in detail.